How do I work with you?
Simply fill out my contact form. We’ll have an introductory phone call to discuss the project, including your challenges, ideas and goals. A design consultation will then be scheduled to come out to personally meet you, see the space, and review the design contract.
How do you handle purchasing?
There are two ways to purchase the items for your design, one is managed by me and the other is managed by you. Orders managed by me are made once you have approved the final purchasing list and paid all relevant fees. If you’d like to manage ordering yourself you can do so by using a detailed shopping list. Please note that trade-only items must be purchased through me.
Purchasing is billed at 15% of your overall furniture budget to manage all purchases, deliveries, and installation.
How do you price your full-service projects?
I bill for my full service projects at an hourly rate. This ensures that you only pay for the actual time I spend working on your project. I estimate the total amount of time expected and give you a range such as 40-50 hours. I bill a retainer of 10 design hours through IVY upfront before any work is started. I will track my hours through IVY and and deduct the hours spent on your project from your retainer. Before any work is started, I will always keep you informed on where I will be spending my time and estimated time required for such tasks.
You will have access to a client portal through IVY, where you can keep track of retainers and invoices.
What regional areas do you serve?
My business is located in Portland, Oregon. I also work throughout the US and can travel to you, applicable travel fees will apply outside a 25 mile radius. Working through my online design services is possible for anyone with internet access.
How involved in the process will I need to be?
The design process is a collaborative effort between the two of us. Your input regarding taste and lifestyle is key in order for me to design a space that is tailored to you. Once the design direction is determined, you will need to approve each purchase before an order is made.
What are your clients afraid of?
Often, my clients are afraid of having a designer come to see the space that they’ve created and see what they consider to be mistakes they’ve made. But they shouldn’t worry because the best thing they can do is to show me how they are actually living and using their space so that together, we can figure out how to design their space for both function and style.